Formerly named as Personally Controlled Electronic Health Record (PCEHR), My Health Record is a government initiative to enable centralised health information for individuals seeking healthcare in Australia.

My Health Record maintains information like allergies, current conditions and treatments, medicine details, pathology reports or diagnostic imaging scan reports.

More information on My Health Record can be found at:

Learn more by watching this video. 

Register to access the My Health Record system

Pharmacies can now manage their organisation’s My Health Record registration via PRODA (Provider Digital Access). 

Follow the four steps outlined below.

Step One - Register for a PRODA account.

Register for a PRODA account here.

Step Two - Register for My Health Record by following the attached guide.

Once logged into PRODA, register for My Health Record by following the attached guide.

Step Three - Receive required information.

Within a few hours you will receive:

  • Your Healthcare Provider Identifier for Organisation (HPI-O) number.
  • An SMS alerting you that your NASH Certificate is ready to be downloaded via your PRODA account.

Step Four - Install the NASH PKI Certificate

After Step 3 is complete, you can install the NASH PKI Certificate by following the guide here.
If you need assistance with the installation process, please contact Minfos Support on 1300 887 418.






Also generally referred as the "Agency", the Australian Digital Health Agency leads and provides direction in developing digital health. It is responsible for the National Digital Health Strategy including the design, development, delivery and national operations. 


Australian Health Practitioner Regulation Agency. This national agency established to improve the quality and safety of Australia’s health services through a modernised national regulatory system for health professionals.


Department of Human Services


Healthcare Identifier. A national system for uniquely identifying healthcare providers (organisations and individual healthcare providers) and individuals. HI Service assigns 16-digit number to identify organisation/individual. HI Service forms the basis of other government eHealth initiatives including Secure Messaging and My Health Record.


Individual Healthcare Identifier. Allocated to all individuals enrolled in the Medicare program or those who are issued with a Department of Veterans’ Affairs (DVA) treatment card and others who seek healthcare in Australia.

HI Service

To deliver a safe and secure method of exchanging healthcare information, the eHealth infrastructure must provide unique identification, authentication and encryption services. The 'identification' part of this process is undertaken by the Healthcare Identifier Service (HI Service).


Healthcare Provider Identifier – Individual. Allocated to healthcare providers involved in providing patient care. Every health care professional who has an AHPRA number (e.g. Pharmacist) will have an HPI-I in HI services.


Healthcare Provider Identifier – Organisation. Allocated to organisations that deliver healthcare, such as hospitals and medical practices. Once a store is registered with My Health Record, they will receive a 16 digit unique number (unique to each registration) as part of the package from HI services.


A Public Key Infrastructure (PKI) is a set of roles, policies, and procedures needed to create, manage, distribute, use, store, and revoke digital certificates and manage public-key encryption.