When processing any kind of refund or return at the Till always ensure you are following your stores returns policy.

If you are not sure of your stores return policy or the normal procedure, please check with your manager or pharmacy owner.

Click the link below to access the training module.

Sales Clerk Essentials - Returns, Voids and Exchanges

Track your progress If you are taking your own learning journey, don't forget to mark off your progress on the checklist before you move onto the next topic.