This topic will demonstrate how to manage credits. You may need to apply for a credit from a supplier when:
- the supplier has invoiced for stock that has not been supplied (short-sent)
- invoiced stock has arrived damaged
- the supplier has agreed that you can return stock for a refund for any reason (e.g. the stock didn't sell, packaging has been updated)
The process of applying to the supplier for a credit occurs outside of Minfos and may differ for each supplier. Check with the relevant supplier to confirm the process you need to follow.
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