Refer to the table below to determine what is required if your pharmacy has a change of address or location. Some of the steps below need to be completed outside of Minfos, some will need to be completed in your Minfos software.

Return to Change of Ownership Overview.

Changes for PBS Online, eHealth and your Minfos database


Steps to take

New Approval Number


Follow the steps in the Changing the approval number article to update Minfos.

Note: The approval number should not be updated in Minfos until settlement has taken place.

Add PBS Online as Service Provider in PRODA


Please follow the steps here to add and link to PBS Online in PRODA (you will need your new pharmacy approval number to complete this step).


If you need assistance with the linking process, please contact PRODA on 1800 700 199 and select Option 1 or at

Register your B2B Device in PRODA


Please follow the guide here to register your B2B Device and update Minfos.





New NASH Certificate


New MyHR Registration


New Provider Participation Agreement


Re-register with eRx


  1. Go to the website.
  2. Click on Register Now.
  3. Click on We are a Pharmacy.
  4. Select the option This is a re-registration because the pharmacy has already been using eRx and has changed to a new approval number.
  5. Supply the remainder of the requested information.

*When eRx has processed the registration, they will automatically notify Minfos which will generate an Incident. Minfos will call back regarding that Incident and will notify you that the eRx gateway is registered and the pharmacy can begin trading.

Update your Business Details in Minfos


To update your pharmacy name and details in Minfos please refer to the guide here.

Not the correct COO process, refer to: