Use the One Click Dispense function (previously known as Auto Dispense) to dispense NRMC supplies (for non-monitored items) that have been queued to the Quick Dispense Queue. This function allows you to start the Quick Dispense process and Minfos will automatically run through dispensing items, meaning you do not need to click through the Dispense Form.
The One Click Dispense function assists with the recording and documentation step of the dispensing process. All parts of the dispensing process that are completed prior to and after this step must still be managed by the pharmacy. This includes:
- Receiving a prescription
- Reviewing prescribed medicines
- Considering supply arrangements
- Communicating with prescribers
- Selecting or preparing medicines
- Labelling
- Supplying and counselling
- Follow up as required
Note All items on a new chart must be manually dispensed the first time they are supplied. Subsequent supplies may then be queued and One Click Dispensed.
Any supplies that have an ‘exception’ will not be dispensed and will be returned to the Quick Dispense Queue for you to review and correct, or Quick Dispense manually (refer to Dispense a script via Quick Dispense). Once the item has been dispensed follow your normal process to supply and verify the dispensing.
A One Click Dispense exception is a warning or error message that you would see if you dispensed the script via the dispense form e.g. a PDL warning or that the medication has ceased. These scripts are errored out of One Click Dispense as they require pharmacist intervention. Some dispense prompts, e.g. the Preferred Supplier and Recommended prompts, have been set to be ignored by One Click Dispense and will not display as an error.
After the scripts have been One Click Dispensed, or manually Quick Dispensed the scripts will be charged to the customers accounts, follow the pre-requisites to ensure you are set up correctly.
You can also configure Minfos to print dispense labels for all items that are One Click Dispensed, those that are flagged as non-Packed (note this is managed by your packing software) or not print a label automatically.
Note You cannot use the Dispense module on the workstation once the One Click Dispense process begins. The One Click Dispense process cannot be cancelled once it starts. Use the filters on the Quick Dispense Queue window to manage the number of scripts you One Click Dispense at a time.
Pre-requisites for One Click Dispense:
- Ensure your patients have an account, click here to learn more, or link them to an account
- Set up your Nursing Home to Auto Invoice, click here to learn more
- Add patients to a Nursing Home, click here to learn how
To One Click Dispense:
From the Dispense Form, once the NRMC items have been queued:
1. Click the Quick Dispense icon.
The Quick Dispense Queue window is displayed. 
2. Use the filters to identify the items you want to One Click Dispense. Refer to Quick Dispense Queue Overview for further information.
3. Click Start One Click Dispense.
The One Click Dispense window is displayed.
4. Enter a Pharmacist in the One Click Dispense window.
Note A Pharmacist must be selected to dispense via One Click Dispense. Other dispenser types (e.g. students, dispense assistants) are not authorised to dispense via One Click Dispense. If a non-pharmacist is selected the Unauthorised Pharmacist error is displayed.
5. Click OK to start the One Click Dispense process.
6. Minfos will then automatically dispense the eligible items using the details from the previous time the NRMC supply was dispensed, as these are all repeat supplies from an NRMC.
Note During the One Click Dispense process, Minfos will ignore the Preferred Supplier and Recommended prompts. Ensure you dispense the correct brand, when dispensing the first supply from the chart.
7. If an exception occurs during the dispensing process e.g. the chart has expired, or the drug is a monitored medication these items will be requeued in the Quick Dispense Queue with the exception displayed in the Error column.
Once One Click Dispense has completed:
8. Click the Quick Dispense icon.
The Quick Dispense Queue window is displayed.
9. If required, use the filters to review the items you attempted to Auto Dispense. Refer to the Error column to see why a supply could not be automatically dispensed. Refer to One Click Dispense Errors for detailed information..
Note Items with the Ineligible for One Click Dispense Error will need to be dispensed via the Quick Dispense workflow. Refer to Dispense a script via Quick Dispense.
10. You can manually dispense these items via the Quick Dispense process or correct the error and attempt to Start One Click Dispense again.
a. If you attempt to One Click Dispense a script, where the error has not been corrected or the dispensing has multiple errors, Minfos will reprocess the request and return it to the Quick Dispense Queue with the exception.
11. Repeat steps, until all scripts have been dispensed.