Account Status

Description

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Active

The account can be paid and sales can be charged to the account.

 Customer has an Active account

 Customer has an Active account and an active Layby

 Customer is Linked to Active Account

Inactive

No payments or sales can be charged to the account. Inactive accounts do not display at the Till, however they can be access via Customer Account Management.

Prompt displayed when attempting to charge to the account:

 Customer has an account that is Inactive

 Customer is linked to an Inactive account

Suspended

The account can be paid, however no sales can be charged to the account.

Prompt displayed when attempting to charge to the account:

 Customer has an account that is suspended

 Customer is linked to a suspended account

N/A

N/A

or

Customer is linked to an account that does not exist