If your banner group manages your order templates and will send these orders on your store's behalf you need to enable the Auto-Send feature in Shop Configuration and specify a default sales clerk for all automatically sent orders. 

Refer to your banner group for further information about Auto-Send orders.

1. From the Minfos Launch Pad, click Special and select Utilities.

The Utilities module is displayed.

2. Click Shop Configuration. 

The Shop Configuration window is displayed. 3. Click the Stock Manager tab.

4. In the Order Settings groupbox, check Enable Auto-Send of Orders.

The Clerk Code textbox is enabled.

5. Enter the Clerk Code that will apply to all Auto-Send orders.

6. Click OK.

The Shop Configuration window is closed and you are returned to the Utilities module.